Discover a faster, better underwriting service

You’re always looking for the best underwriting outcomes for your clients. And the sooner you can achieve those outcomes, the better the experience is for everyone.

At Asteron Life, we pride ourselves in the quality of our underwriting process. Our goal is to deliver the best outcomes for your clients as efficiently as possible, so you can get on with business.

We achieve this through our:

  • Tele-underwriting process

Tele-underwriting provides an efficient and professional experience conducted by our own experienced Underwriters which frees up time for you and your staff..

Tele-underwriting also provides a record of your client’s interview, giving clients greater certainty at claim time and easing your compliance burden.

The service helps us capture the information we need to assess your client’s application faster, while streamlining client interviews and reducing your paperwork.

We regularly check to  ensure our tele-underwriting processes and URE (underwriting rules engine) continue to provide value to you and your clients. 

  • Experienced underwriters

When you deal with Asteron Life, you’re in direct contact with the underwriters who make the decisions about your client’s applications.

Our large and experienced team offers an unrivalled level of technical expertise, helping you get better outcomes for complex or non-standard applications.

Contact us to speak to one of our underwriting team members.

Asteron Life™ is committed to providing customers with long term financial security. We provide life insurance products including Income Protection Covers, Trauma Cover, Total & Permanent Disablement (TPD) Cover, Life Cover and Business Expenses Cover. To obtain a copy of our privacy statement, please contact us on 1800 221 727 or visit the following website www.asteronlife.com.au/privacy to view or download the policy.

Asteron supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities. Download the Code here. For more information contact the Financial Services Council on (02) 9299 3022 (local call cost), email info@fsc.org.au or visit www.fsc.org.au

© Asteron Life & Superannuation Ltd ABN 87 073 979 530 (Asteron). Registered Office, Level 16, 363 George Street, Sydney NSW 2000

Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (Asteron) is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). Suncorp Portfolio Services Limited ABN 61 063 427 958, AFSL 237905, RSE Licence No L0002059 (SPSL or Trustee) is part of the Suncorp group of companies (Suncorp). SPSL is a related body corporate of Suncorp Group Limited ABN 66 145 290 124 and Suncorp-Metway Limited ABN 66 010 831 722 (Suncorp Bank) (Suncorp). This product is not a bank deposit or other bank liability of the Suncorp Bank. The obligations of the different entities of TAL and Suncorp are not guaranteed by other entities