When you do make a claim, chances are it’s at a very difficult time for you and your family. So we understand that there are key things that we can do to make life a little easier for you:
To make a claim on your Asteron Life policy you can:
Step 1 - You notify us of the claim.
Step 2 - We send you a claims kit that outlines our simple claims process and includes the relevant claim form, and confirm what information we need to process the claim.
Step 3 - You return the information, and a Case Manager begins assessing the claim.
Step 4 - We let you know the outcome, and pay your benefit if the claim is successful.
Asteron Life’s claims team is available to help you through the claims process on 1800 024 812.
For more information on the claims process for your policy, choose your policy type from the following list:
This is general advice and does not take into account your objectives, financial situation or needs. Before acting on this general advice you should consider the Product Disclosure Statement and the appropriateness of the advice having regard to your situation and consult your financial adviser.
© Suncorp Life & Superannuation Limited 2012