Trauma claims

Your Trauma cover pays you a one-off payment so you can focus on recovering - rather than your finances. To make a trauma claim, you will generally need to provide:

  • An initial claim form (which we will send to you) that includes sections for you, your treating doctor and your treating specialist to complete. The treating doctor’s statements provide details of your condition and your medical history.
  • A certified copy of either a Birth Certificate, current Australian Passport or Driver Licence.
  • Your original policy document and policy schedule.
  • Copies of medical reports and investigations performed.

Please call Asteron Life's claims team on 1800 024 812 and we’ll send you the information you need to get started.

For more information on trauma claims click here for ‘facts of life’.

This is general advice and does not take into account your objectives, financial situation or needs. Before acting on this general advice you should consider the Product Disclosure Statement and the appropriateness of the advice having regard to your situation and consult your financial adviser.

Asteron Life™ is committed to providing customers with long term financial security. We provide life insurance products including Income Protection Covers, Trauma Cover, Total & Permanent Disablement (TPD) Cover, Life Cover and Business Expenses Cover. To obtain a copy of our privacy statement, please contact us on 1800 221 727 or visit the following website www.asteronlife.com.au/privacy to view or download the policy.

Suncorp supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities. Download the Code here. For more information contact the Financial Services Council on (02) 9299 3022 (local call cost), email info@fsc.org.au or visit www.fsc.org.au