Contact us

You can get in touch with us in a way that suits you. We’re happy to help.

Alternatively, you can email Asteron Life’s customer service team.

Life Customer Service

Call us 1800 221 727 Monday - Friday 8.00am - 6.00pm AEST

Overseas? Call us on +612 8275 3999 Monday - Friday 8.00am - 6.00pm AEST

Email us life_customerservice@asteronlife.com.au

Fax us 1300 766 833

Mail us GPO Box 68, Sydney NSW 2001

Find us Level 6, 10 Shelly Street, Sydney NSW 2000

Provide customer feedback

Advisers can contact Asteron Life's Adviser Assistance on 1800 031 050

Service of legal documents

Asteron Life is part of the Suncorp Group, and the contact details for service of legal documents (including writs, subpoenas, and garnishee orders) are the same across the Group.

 

Contact an adviser near you

Together we can determine the most appropriate products for your needs, decide on the right amount of cover and structure your policies to suit your personal circumstances.

Talk to an adviser

Asteron Life™ is committed to providing customers with long term financial security. We provide life insurance products including Income Protection Covers, Trauma Cover, Total & Permanent Disablement (TPD) Cover, Life Cover and Business Expenses Cover. To obtain a copy of our privacy statement, please contact us on 1800 221 727 or visit the following website www.asteronlife.com.au/privacy to view or download the policy.

Suncorp supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities. Download the Code here. For more information contact the Financial Services Council on (02) 9299 3022 (local call cost), email info@fsc.org.au or visit www.fsc.org.au