Asteron today launched its much anticipated new life insurance product range "Asteron Lifeguard" complete with first-to-market product innovations.
Asteron Lifeguard and the new product enhancements have been built on the strength of the existing Asteron insurance offer. The Asteron Lifeguard range is a comprehensive and sustainable upgrade based on adviser and customer feedback, along with recent industry and demographic findings.
"These enhancements are driven by the importance that Asteron places on our relationships with advisers. They are based on adviser discussions and customer research. We are committed to providing advisers and their clients with high quality products and services at a competitive and sustainable price point. We are also committed to innovation that creates value for all parties", said John Crosswell, Chief Operating Officer of Asteron"s Retail business unit.
"In keeping with Asteron"s tradition of first-to-market product innovations, the new Asteron Lifeguard product range includes market-leading benefits to make protecting a client"s lifestyle and dependants easier than ever", said Jane Power, Head of Product and Marketing at Asteron.
"After our launch of $3 million TPD in February, we are pleased to now introduce new Cancer Cover, Pregnancy Premium Waiver Benefit, Premium-free Child Cover and Partial Payment TPD".
Asteron Lifeguard includes the following market-leading benefits for clients:
"Asteron"s market-first product innovations are just components of our completely revamped life insurance range. Asteron Lifeguard boasts more than 80 enhancements to product features, 25 improvements to underwriting processes and a refined adviser support program, which services particular customer segments", Jane Power said.
Asteron will now be further rewarding clients for maintaining their policies. It has introduced client loyalty rewards to give clients additional coverage on certain benefits the longer they hold policies with Asteron.
According to Jane Power, "As we mentioned in our September 2006 product enhancements, this year we have reviewed our pricing position and extended our competitive advantage to make Asteron Lifeguard more affordable for larger sums insured and older lives. And to make the process of applying for, and acquiring insurance with Asteron even easier, we have introduced risk assessment changes including increases to non-medical limits (income protection) and new "own GP" medicals to replace medical specialist reports.
"With the launch of Asteron Lifeguard and the ensuing product enhancements, we have been mindful of last year"s IFSA research around the protection gap and the importance for families to protect their lifestyle and dependants" Jane said. "I believe we have made significant headway in helping advisers and their clients close their protection gap with these enhancements".
Other new product enhancements include:
The new Asteron Lifeguard range brings the launch of a new PDS - which has been completely reinvented with an emphasis on client-friendly language and structure. The new Asteron Lifeguard PDS was extensively consumer tested and now includes a 10-page plain-English easy reference guide at the front of the PDS and an easy to navigate coloured tab system.
As a market-first in the life insurance sector, Asteron has produced a new Short Form PDS. This recognises that while many clients are time-poor, they still want to know the essentials about protecting their lifestyle and dependants. The new Short Form PDS includes all of the information that clients need to know upfront, while referring them to the Asteron website for further reading and detail in the full PDS.
Asteron is currently holding events for financial advisers around the country to promote the new Asteron Lifeguard range, with special guest speaker, and seven-time world surfing champion, Layne Beachley.
Asteron Life™ is committed to providing customers with long term financial security. We provide life insurance products including Income Protection Covers, Trauma Cover, Total & Permanent Disablement (TPD) Cover, Life Cover and Business Expenses Cover. To obtain a copy of our privacy statement, please contact us on 1800 221 727 or visit the following website www.asteronlife.com.au/privacy to view or download the policy.
Suncorp supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities. Download the Code here. For more information contact the Financial Services Council on (02) 9299 3022 (local call cost), email firstname.lastname@example.org or visit www.fsc.org.au
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