Contact Us for Advisers

Useful contacts

Adviser Website Help Desk

For all technology queries and support relating to the Adviser website
Phone - 1800 151 488
Email - adviseronline_support@asteronlife.com.au

Adviser Services

For queries relating to new advisers codes, commissions and updating adviser details
Phone - 1800 003 033
Email - adviserservicesadmin@asteronlife.com.au

Claims

For claim notification or enquiries about a claim
Phone - 1800 024 812
Email - life_claims@asteronlife.com.au

Policy Operations – Asteron Adviser Assistance

For queries related to in-force policies, general policy information, updating client
For advisers, phone - 1800 031 050
Email - life_customerservice@asteronlife.com.au

For queries on underwriting alterations and increases for existing policies
Phone - 1800 739 641
Email - sales@asteronlife.com.au