Stories and facts

Real life stories

Find out how life insurance and good financial advice have helped these Australian families.

Examples and facts

We don't need to be reminded that accidents and serious illnesses can happen. We all know families who have lost someone due to cancer, heart attack or an accident.

But it's important to remember how life insurance can help you and your family during that time. It gives you options and financial freedom when you need it most.

At Asteron Life we get letters, emails and phone calls from people like Keith and Joanne everyday that remind us why insurance - and advice - is so important.

Medical advancements mean Australians are living longer

The good news is Australia's mortality rate has been declining over the past 20 years and this trend is continuing.9 Our life expectancies are increasing and mortality rates declining thanks to higher incomes, better health care and advancing medical technology.10

Note: Payment of any claim by the insurer is subject to the insurer's assessment and approval in accordance with the terms of the relevant policy.

Learn more about Asteron Life and claims

Claim time is when we deliver on our promise to you. It's a time when two important people meet: an Asteron Life customer in need and an Asteron Life case manager who is uniquely skilled to help them.

We've got a market-leading approach to claims:

  • we pay quickly
  • we're compassionate
  • we offer more services to help you and your family.

Not all insurance policies are created equal

When you're looking at getting Life insurance cover, keep your eyes out for extras that provide you with more benefits at claim time, such as:

  • grief support services - confidential counselling at an independent counselling organisation
  • an advanced portion of the benefit payment, to help cover funeral costs
  • financial planning support to help you fund financial advice and make your payment work harder for you
  • benefits that increase with time - rewarding your loyalty and your decision to stay covered.

To find out more about Life insurance:

9Source: ABS 'Deaths, Australia 2007'. Catalogue 3302.0
10Source: ABS 'Measures of Australia's Progress 2006', Catalogue 1370.0

This is general advice and does not take into account your objectives, financial situation or needs. Before acting on this general advice you should consider the Product Disclosure Statement and the appropriateness of the advice having regard to your situation and consult your financial adviser.

Which cover is right for me?

It is important to get your Life Insurance right. This is why our products are only sold through experienced advisers who can help you get the protection you need.

Talk to an adviser Discover how an adviser can help you

Asteron Life™ is committed to providing customers with long term financial security. We provide life insurance products including Income Protection Covers, Trauma Cover, Total & Permanent Disablement (TPD) Cover, Life Cover and Business Expenses Cover. To obtain a copy of our privacy statement, please contact us on 1800 221 727 or visit the following website to view or download the policy.

Suncorp supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities. Download the Code here. For more information contact the Financial Services Council on (02) 9299 3022 (local call cost), email or visit