Contact us

Your dedicated state-based Asteron Life team is made up of:

  • Sales Manager
  • Sales Development Consultant
  • Underwriter
  • Service Consultant

They are committed to providing you with the business support you need.

For more information about the Asteron Life adviser difference, speak to your Asteron Life Sales Manager or call 1800 031 050 to be put in touch with one.

Useful contacts

Asteron Life Adviser Assistance Line For general policy queries and adviser support - go straight to the front of the queue 1800 031 050
Asteron Life Customer Service Customer service line 1800 221 727
Adviser Help Desk For technology queries - Life AdviserConnect, Equate Online, Lifeguard EQ 1800 151 488
Adviser Services For administration support 1800 003 033
Claims For Claims support 1800 024 812
NSW/ACT branch To speak to the NSW/ACT sales and risk assessment team 02 8275 3411 or
1800 805 241
VIC/TAS branch To speak to the VIC/TAS sales and risk assessment team 03 9245 8500 or
1800 803 628
SA/NT branch To speak to the SA/NT sales and risk assessment team 08 8229 6222 or
1800 506 274
QLD branch To speak to the QLD sales and risk assessment team 07 3011 8600 or
1800 177 716
QLD Risk Assessment For QLD new business enquiries 1800 338 102
WA branch To speak to the WA sales and risk assessment team 08 9320 3688 or
1800 799 537


Asteron Life™ is committed to providing customers with long term financial security. We provide life insurance products including Income Protection Covers, Trauma Cover, Total & Permanent Disablement (TPD) Cover, Life Cover and Business Expenses Cover. We are committed to helping customers get - and stay - healthy for life, by giving customers access to the Asteron Life Wellbeing Program. To obtain a copy of our privacy statement, please contact us on 1800 221 727 or visit the following website to view or download the policy.