Contact us

Your dedicated state-based Asteron Life team is made up of:

  • Business Development Manager (BDM)
  • Sales Development Consultant
  • Underwriter
  • Service Consultant

They are committed to providing you with the business support you need.

For more information about the Asteron Life adviser difference, speak to your Asteron Life BDM or call 1800 031 050 to be put in touch with one.

Useful contacts

Asteron Life Adviser Assistance Line For general policy queries and adviser support - go straight to the front of the queue 1800 031 050
Asteron Life Customer Service Customer service line 1800 221 727
Adviser Help Desk For technology queries - Life AdviserConnect, Equate Online, Lifeguard EQ 1800 151 488
Adviser Services For administration support 1800 003 033
Claims For Claims support 1800 024 812
NSW/ACT branch To speak to the NSW/ACT sales and risk assessment team 02 8275 3400
VIC/TAS branch To speak to the VIC/TAS sales and risk assessment team 03 9245 8582 or
1800 803 628
SA/NT branch To speak to the SA/NT sales and risk assessment team 1800 506 274
QLD branch To speak to the QLD sales and risk assessment team 07 3011 8601 or
1800 236 831
QLD Risk Assessment For QLD new business enquiries 1800 338 102
WA branch To speak to the WA sales and risk assessment team 08 9320 3688 or
1800 799 537


Important note

This information is current as at January 2016 but is subject to change. It is provided as a brief overview and has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on the information, all persons should consider the appropriateness of this advice having regard to their own objectives, financial situation and needs. Insurance cover referred to in this document form part of the Asteron Life Complete product. Persons should obtain, read and consider the Asteron Life Complete Product Disclosure Statement (PDS) or contact 1800 221 727 or speak to their financial adviser, before making a decision whether to acquire or continue to hold a product.