Contact Us for Advisers

Useful contacts

Adviser Website Help Desk

For all technology queries and support relating to the Adviser website
Phone - 1800 151 488
Email - adviseronline_support@asteronlife.com.au

Adviser Services

For queries relating to new advisers codes, commissions and updating adviser details
Phone - 1800 003 033
Email - adviserservicesadmin@asteronlife.com.au

Claims

For claim notification or enquiries about a claim
Phone - 1800 024 812
Email - LifeClaims@asteronlife.com.au

Policy Operations – Asteron Adviser Assistance

For queries related to in-force policies, general policy information, updating client
For advisers, phone - 1800 031 050
Email - life_customerservice@asteronlife.com.au

For queries on underwriting alterations and increases for existing policies
Phone - 1800 739 641
Email - sales@asteronlife.com.au

Asteron Life™ is committed to providing customers with long term financial security. We provide life insurance products including Income Protection Covers, Trauma Cover, Total & Permanent Disablement (TPD) Cover, Life Cover and Business Expenses Cover.

2023 © TAL Services Limited is a Dai-ichi Life Group Company.

The information provided on this website is general advice only and does not take into account your individual needs, objectives or financial situation. You should consider the appropriateness of the advice, having regard to those matters, and read the relevant Product Disclosure Statement (PDS) before making a decision to purchase or continue to hold a product. The Target Market Determination (TMD), where applicable, for the product is also available.

ASTERON LIFE™ INSURANCE
TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) is the issuer of Asteron Life™ insurance products. TAL Life is proud to have adopted the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the life insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities. Read more about the Code.

‘Asteron Life’ and the Asteron Life device are registered trademarks of TAL Services Limited ABN 60 076 105 130 (TAL Services). TAL Services and TAL Life are part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). The different entities of the TAL group of companies are not responsible for, or liable in respect of, products and services provided by the other.

SUPERANNUATION
Asteron Life superannuation products are issued by LGIAsuper Trustee ABN 94 085 088 484 AFSL 230511 as trustee for LGIAsuper ABN 23 053 121 564 RSE R1000160, trading as Brighter Super (Brighter Super). Insurance and/or administration services are provided to Brighter Super by TAL Life. Brighter Super is not part of the TAL Group of companies and uses the Asteron Life brand under licence from TAL. The different entities of the Brighter Super Group and the TAL Group of companies do not guarantee, are not responsible for, or liable in respect of, products and services provided by the other.